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Q: I cannot download the installation file, the installation file is corrupted, or otherwise does not work.
A: Please make sure you are using Internet Explorer 5.5 or higher, or AOL7 or higher. Also disable any download manager/accelerator applications as they are known to interfere with the script-based downloads we use.

Q: How do I receive updates?
A: By default Error Nuker will notify you when updates are available. If you choose these will be updated and installed. Alternatively you can modify the Options to automatically download updates or to disable the update nofication completely. You always have the option to check for updates manually via the "Check Now" button in Options.

Q: How do I know what registry keys and files to keep? Which to remove?
A: It is recommended that you remove all registry keys and files that are reported as invalid. Only exclude registry keys and files if you are sure they are required to run other software on your computer. To further protect your computer and software Error Nuker 2004 automatically backs up all registry keys and files prior to removal so you can restore them in the future if you find that you need them.

Q: I cannot register my copy of Error Nuker or my registration number is not working (or any other registration related questions).
A: Please make sure you are connected to the internet and that any firewall software is configured to allow Error Nuker to connect to the internet. Also make sure you are entering your serial number/registration key as it appears in the email sent to you. Note that you do not enter the dashes.

Q: How do I order Error Nuker?
A: Error Nuker will automatically prompt you to register the product when you attempt to fix the errors. You can also register the product by starting Error Nuker and clicking the Status button and then clicking the Register button. Note that some anti-popup utilities will close new windows automatically. You should temporarily disable your anti-popup utilities in order to allow the registration window to open.

Q: Will Error Nuker work on a Mac? Linux?
A: Error Nuker is currently compatible with Microsoft Windows 98/Me/NT4/2000/XP. There are no plans at this time to create a version compatible with the Mac, Linux, or any other non-Microsoft Operating System.

Q: I have purchased Error Nuker and want to install it on my desktop *AND* laptop. How can I do this?
A: A single purchase of Error Nuker provides you with a single license key that can be used to register Error Nuker on a single computer. If you wish to install Error Nuker on more than one computer simultaneously you must purchase a license for each computer. This is how most software licenses are worded and it is illegal to install most retail software on more than one computer. However, not all software physically enforces it's licensing like we do.

Q: How do I uninstall Error Nuker?
A: To uninstall Error Nuker please do the following:

  • Close Error Nuker if it is currently running
  • Uninstall Error Nuker from the Control Panel's Add/Remove Programs utility.
  • Or you can run Error Nuker uninstall utility from Start menu\Error Nuker 2004 programs group

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